desk@atheron:/features/translation-and-copilot$
// ATON Assist and translation
Any language
You answer in yours. Your customer reads theirs.
Live translation works both ways: the customer writes in their language and your operator reads and replies in their own. ATON Assist drafts replies, summarises long conversations and smooths the tone of a message before it goes.
Built on Claude
Live translation
Messages are translated as they arrive and as they are sent. Hover over any message to see the original.
Drafted replies
ATON Assist suggests a reply from your content and the conversation so far. Your operator edits it and sends it.
Summaries and tone
Catch up on a long chat in a few lines, or ask ATON Assist to make a reply clearer or warmer.
How it stays honest
- The original is always one hover away
- Drafts are suggestions: nothing is sent until your operator sends it
- ATON Assist works from your own content and the conversation
ATON Assist, with live translation, is included in Business and Enterprise. On Starter and Team it is an add-on at $19 a seat a month billed annually, or $24 monthly, with 500 suggestions a seat a month shared across your workspace.
More features
Live chat
A chat bubble your visitors already know how to use, and a console your team will enjoy.
AI agent and training
An AI agent that answers first from your own content, and knows when to hand over.
Ticketing
Email to ticket, offline messages and one inbox for chats and tickets.
Knowledge Base
Articles your team writes once, which the AI answers from.
Quotes and payment links
Send a quote or a payment link inside the chat, through your own Stripe account.
AI actions
Let the AI check an order or book a meeting, with the customer's confirmation first.
Be told when it opens
ATON Desk is not open to customers yet. Ask us and we will tell you when it is.