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Accessibility

The standard we work to, what is built in, what still falls short, and how to tell us.

Last updated
October 4, 2026
Version
2026-10-04
Contents4 sections
  1. 1The standard we work to
  2. 2What is built in
  3. 3What we know falls short
  4. 4Tell us

If you read one thing

We work to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, on this website, in the ATON Desk app and in the chat your customers use. We have not had them independently audited, so we do not claim they fully meet it. If something is hard to use, tell us and we will fix it or get you what you need another way.

Who you are dealing with

Atheron Network Inc.

1631 Dickson Ave., Suite 1100

Kelowna, BC

V1Y 0B5

CA

Business Number 788400448

GST/HST 788400448 RT0001

01The standard we work to

This website, the ATON Desk console and the chat widget aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, published by the World Wide Web Consortium.

02What is built in

  • A link to skip to the content at the top of every page, for keyboard and screen reader users.
  • One main heading on every page, with numbered sections on the legal pages.
  • The moving pictures behind page titles are decoration and are hidden from screen readers. If your device asks for less motion, they show a single still frame.
  • Every page in English, Canadian French, Spanish, German and Urdu, each marked with its language and Urdu written right to left, and every page usable on a phone without scrolling sideways.
  • The legal pages work without any script, and their contents lists are ordinary links.

03What we know falls short

  • The headings use our own display typeface. In some high contrast modes it may not take your system's colours.
  • Some parts of the ATON Desk console are dense, keyboard-first screens, and we are still checking them with screen readers.
  • The chat widget can be styled by each business, and a business's choice of colours can lower its contrast. Our defaults are chosen to be readable.

04Tell us

If anything is hard to use, or you need information in another form, tell us what and where at support@aton-network.org. We aim to answer within 5 business days.

When this statement changes, we publish a new version with its date, and earlier versions stay readable on this page.

Accessibility | ATON Desk